Our platform is intended to give you a smooth customer experience to business owners and other digital agencies (Resellers), where you have the option to choose the plan and settings that best fits your preferences and budget, and then forget about it. The difference between other agencies and us, and why they charge so much for social media management is that they usually meet with you in person multiple times per month or talk to you by phone for hours. Since their time is valuable, the total cost of managing your social media adds up.
We have found that the price for managing social media channels can be significantly reduced if all the communication between you and us is done by chat or by email. In that way, we can still deliver you high-quality content and management to your social media channels. Our support team is available to you during business hours.
Customer satisfaction plays a vital role in our business. We will NOT make you sign a 12-month contract and ask you to pay the penalty if you decide to leave us. You are free to walk away at any time. We do not have any hidden fees or penalties. We only require a 30 days-notice to stop creating content for your social channels.
We are constantly evaluating our service and looking for ways to improve. Your feedback is invaluable, and we truly welcome it! If you would like to cancel this subscription at this time, submit a ticket by emailing contact@alphacrewstudio.com.
Our company, AlphaCrew Studio LLC, is Texas-based, and all the work we do for our clients is done in-house. In our team, we have experienced content managers, graphic designers, web developers, 3D video animators, …, and digital marketing experts.
Our content creators will make sure your posts are fresh and trendy. Take a look at our examples so that you can see the quality of our work and what you can expect out of working with us.
All the content we post is intended to engage with your users while making sure your brand identity is reflected in each of our posts.
Before we start creating any content for your social channels, we spend significant time researching you, your industry, your target audience, and your competitors. We use that information when creating your social media content. Moreover, at checkout of each of our plans, you also have the option to add notes and links to images you would like us to use in your posts.
Depending on the industry and time of the year, we might have to tweak a few things here and there to optimize the management of your social accounts.
Absolutely! You are free to post and engage in your accounts as much as you'd like. NOTE: if any of your plans has the mosaic option enabled, make sure we have finished posting the whole set of images that form the mosaic. Otherwise, your IG feed will not look as intended.
Of course! No matter what plan you choose, we will make the images we post are of high quality only. Usually, the photos we receive from our clients need to be retouched before posting. Our Photo retouching service is FREE to all of our clients and includes light balance, tonal range enhancement, exposure, shadow, and highlight reduction, color tone and temperature, saturation, contrast enhancement, vibrancy & themes to make your posts eye-catching.
It does not include blemishes/scars/acne removal, stray hair over face removal, teeth whitening, skin smoothening, image cropping, color/light correction, portraits retouch, close-ups, studio photos, background editing, newborn retouching, image masking in Photoshop, weight reduction, skin tone evening out, body retouching, background enhancement/extending, stray hair removal, face wrinkles, removal, small objects removal, clipping path on the solid black (white) or transparent background for simple objects.
Our content creators will make sure your posts are fresh and trendy. Take a look at our examples so that you can see the quality of our work and what you can expect out of working with us.
All the content we post is intended to engage with your users while making sure your brand identity is reflected in each of our posts.
If you selected the option to review before they go live. You can communicate with us via our collaboration dashboard. In there, you can share information, deliberate on ideas, request data, seek clarifications, ask questions, or suggest campaign ideas.
However, if you did not select that option at checkout, you can always send us an email to contact@alphacrewstudio.com so that your content managers can do whatever they can to get your request implemented quickly.